Business Analytics FAQ

Is Distil AI: Business Analytics free?

Distil: AI Business Analytics is free. It is designed to give you an insight into wider data products that can provide to help you understand, monitor and grow your business.

Distil AI: Business Analytics includes free versions of our Week-by-week, quarter-by-quarter and year end Revenue Forecasting Predictive AlgorithmsAI Driven Customer Segmentation that compares your high value customers with your average and low value customers. Marketing Effectiveness Analytics to help you understand your complete funnel, and our Product Sales Performance report that help you spot and react to trends. 

Do I need to have an in-house analyst to use Distil AI: Business Analytics?

Not at all.  Distil helps you understand and activate the data without the need of an analyst  or any technical data knowhow. But if you already have an in-house analyst then please do share with them as we have many more advanced  tools as well as support to help you take your data driven capabilities even further. 

Will installing Distil AI: Business Analytics affect my store performance?

No. Distil AI: Business Analytics uses Shopify APIs to extract and analyse your store data. The shopping experience is not modified in any way, installation of Distil AI: Business Analytics will have zero impact on the performance of your store (appart from helping you use your data to become more profitable of course!). 

Optionally, you are able to extend the analytics provided by installation of our Engagement Javascript tracking code. This code has been designed to be fast and efficient, does not place any images or text on your pages and will not impact the performance of your store with the possible exception of a negligible load delay for the very first page-load after you have added the tracking code.

Is my data safe with Distil AI: Business Analytics?

All the data you connect in Distil AI: Business Analytics is encrypted and stored within our private network within the Microsoft Azure secure cloud infrastructure. Distil is fully GDPR-compliant.

Where does Distil AI: Business Analytics store my data?

All data is kept in Microsoft Azure data centres within the North Europe region. It does not leave this

Can I uninstall Distil AI: Business Analytics at any time?

Yes you can uninstall Distil AI: Business Analytics from your Shopify store anytime. This will disconnect your store and all data, including that used to build up historical forecasts will be removed from the Distil AI: Business Analytics platform.

Is support available?

Absolutely! Even though Distil AI: Business Analytics is free, we still look after you. Once signed up you have a dedicated customer success manager with whom you can book a call anytime. The link to their calendar will be available to you from within the App. 

I like what I see – where can I find out more?

Please do get in touch with the Distil team or book a direct call through here