The Customer Profile panel displays the full details that Distil holds for a customer. This Panel can be opened either by searching for a customer using the Customer Search tool or by clicking on a customer in the Data Panel of the Customers screen.
The information contained in the Customer Profile panel is detailed below:
- Customer Lifetime Value
- Spend Bracket (if the Spend Bracket Enrichment has been enabled)
- Chronotype (if the Chronotype Enrichment has been enabled)
- Product
- Top 5 Product Recommendations – the current recommended Product set for this customer (if the Product Recommendations Enrichment has been enabled)
- Product View History – shows the Products that the Customer has viewed
- Product Purchase History – shows the Products that the Customer has purchased
- Destinations – shows the Destinations that the Customer is being synced to
- Segments
- Current Segments – lists the Segments that the Customer is currently in and when they joined that Segment
- Segment History – list the Segments that the Customer has previously belonged to as well as the dates that the joined and left each Segment
- Customer Data – shows every attribute held in Distil for that Customer, grouped by Data Source or Enrichment