The Intercom integration brings in a Customer dataset. The standard set of attributes that are brought for this integration are shown in the table below. If you have made any customisations to your Intercom setup then bringing these in can be discussed during Supported Onboarding.

Customer Attributes

Customers in Distil.ai are aligned to Users in Intercom.

Distil.ai Attribute	Mapped Intercom Attribute	Intercom Attribute Description
Customer Id	/users.user_id	The user id you have defined for the user
First Name	/users.name	The full name of the user
Last Name	/users.name	The full name of the user
Email Address	/users.email	The email you have defined for the user
Mobile Phone Number	/users.phone	The phone number of the user
GDPR Status – Marketing Subscribed	/users.unsubscribed_from_emails	Whether the user is unsubscribed from emails
GDPR Status – Right of Access Requested
GDPR Status – Anonymise Data
Facebook Slug	/users/social_profiles/social_profiles.username (where name=’facebook’)	User name or handle on the service
Twitter Handle	/users/social_profiles/social_profiles.username (where name=’twitter’)	User name or handle on the service
Instagram Handle	/users/social_profiles/social_profiles.username (where name=’instagram’)	User name or handle on the service
LinkedIn Slug	/users/social_profiles/social_profiles.username (where name=’linkedin’)	User name or handle on the service
Postal Address Line 1
Postal Address Line 2
Postal Address Town	/users/location_data.city_name	A city name
Postal Address Region	/users/location_data.region_name	A region name
Postal Address Country	/users/location_data.country_name	The country name
Postal Address Postcode	/users/location_data.postal_code	A postal code
Billing Address Line 1
Billing Address Line 2
Billing Address Town
Billing Address Region
Billing Address Country
Billing Address Postcode

Additional Customer Attributes available from Intercom can be found here. These may added as Custom Attributes into the Distil.ai Customers dataset.